The Germanic Europe cluster includes Germany, Austria, the Netherlands, and German speaking Switzerland (French and Italian speaking Switzerland are part of the Latin Europe cluster). Germanic societies are defined by: a low-context communication style; a monochronic approach to time management individualistic traits a doing orientation (Germanic cultures value productivity, efficiency, high-performance and competitiveness); a dislike for…
Category : Business culture around the world 19-10-2022 by Maria Antonietta Marino
The Latin Europe cluster includes France, Israel (considered by the Globe Project as part of this cluster because it was founded by Jewish people who migrated from Latin Europe to Eastern Europe to escape religious repression, but maintained their ties to Latin Europe over the centuries), Italy, Portugal, Spain, Switzerland…
Category : Business culture around the world 18-10-2022 by Maria Antonietta Marino
Dear readers, Following the introductions to cultural dimensions and culture clusters, it is now time to discuss about business practices (and business etiquette) around the world. As briefly mentioned in the post about the Iceberg Model of Culture, some elements of culture are visible and easily accessible to everyone, while some other…
Category : Articles 31-05-2022 by Maria Antonietta Marino
In some of our previous articles on global leadership we’ve discussed about the meaning of “effective leadership” across cultures, about local preferences for certain traits ideal leaders should possess in order to be successful in their role: to continue the conversation, this week we’re going to talk about the “ideal…
In a workplace scenario, cross-cultural competence can be defined as the ability to function effectively in a multicultural setting: a “culturally competent” employee is expected to be able to interact and communicate with people coming from different cultural backgrounds, and to understand (and contextualize) the impact of culture on their…
Category : Articles 11-05-2021 by Maria Antonietta Marino
Do not be concerned with the faults of other persons. Do not see others' faults with a hateful mind. There is an old saying that if you stop seeing others' faults, then naturally seniors and venerated and juniors are revered. Do not imitate others' faults; just cultivate virtue. Buddha prohibited…
Category : Articles 09-02-2021 by Maria Antonietta Marino
One of the most effective ways to learn about oneself is by taking seriously the cultures of others. It forces you to pay attention to those details of life which differentiate them from you - Edward T. Hall, The Silent Language - *** To continue with the topic of cross-cultural differences in outsourcing…
Category : Articles 03-02-2021 by Maria Antonietta Marino
Go to the people. Live with them. Learn from them. Love them. Start with what they know. Build with what they have. But with the best leaders, when the work is done, the task accomplished, the people will say 'We have done this ourselves'. - Lao Tzu - *** In last week’s article…
Category : Articles 26-01-2021 by Maria Antonietta Marino
As soon as we start putting our thoughts into words and sentences everything gets distorted, language is just no damn good—I use it because I have to, but I don’t put any trust in it. We never understand each other - Marcel Duchamp - *** An article published by Software Mind indicates India…
A man is literally what he thinks, his character being the complete sum of all his thoughts. - James Allen, As a Man Thinketh - *** If you were asked which three items of these five best belong together, which ones would you choose, and why? If you chose three items that share similar…
Where two principles really do meet which cannot be reconciled with one another, then each man declares the other a fool and a heretic. - Ludwig Wittgenstein, On Certainty - *** Negotiation, “an interaction and process between entities who compromise to agree on matters of mutual interest, while optimizing their individual utilities”, has…
Category : Articles 11-01-2021 by Maria Antonietta Marino
If everyone helps to hold up the sky, then one person does not become tired. - Askhari Johnson Hodari, Lifelines: The Black Book of Proverbs - The Sub-Saharan Africa cluster - that, according to the Globe Project, includes Namibia, Nigeria, Zambia, Zimbabwe, and South Africa (Black population. White population considered as part…
Category : Introductions to culture clusters 02-11-2020 by Maria Antonietta Marino
This Proto-Indo-European term ghosti referred to a kind of unspoken etiquette, a notion that on seeing strangers on the horizon, rather than choose to fell them with spears or sling-shots, instead we should take the risk of welcoming them across our threshold – on the chance that they might bring…
Category : Introductions to culture clusters 21-10-2020 by Maria Antonietta Marino
The single biggest problem in communication is the illusion that it has taken place. - George Bernard Shaw - *** One of the main characteristics of intercultural communication is that it usually takes place between "strangers": people born and raised in different environments, accustomed to often divergent sets of values and beliefs, which…
Category : Articles 25-09-2020 by Maria Antonietta Marino
I had forgotten how gently time passes in Paris. As lively as the city is, there's a stillness to it, a peace that lures you in. In Paris, with a glass of wine in your hand, you can just be. - Kristin Hannah, The Nightingale - *** The Latin Europe cluster includes France, Israel (considered…
Category : Introductions to culture clusters 01-09-2020 by Maria Antonietta Marino
Dear Reader, As you may have noticed, Mudita has recently launched its first course (available here): going forward, I will share here on the blog snippets of the courses that are currently on offer or due to launch soon. Here’s a short preview of the course on Intercultural Communication: hope you’ll…
Category : Articles 25-08-2020 by Maria Antonietta Marino
I remember learning German - so beautiful, so strange - at school in Australia on the other side of the earth. I liked the sticklebrick nature of it, building long supple words by putting short ones together. Things could be brought into being that had no name in English -…
Category : Introductions to culture clusters 04-08-2020 by Maria Antonietta Marino
But they could neither of them persuade me, for there is nothing dearer to a man than his own country and his parents, and however splendid a home he may have in a foreign country, if it be far from father or mother, he does not care about it. - Homer, The…
Category : Introductions to culture clusters 25-06-2020 by Maria Antonietta Marino
Every once in a while, people need to be in the presence of things that are really far away. - Ian Frazier - *** Dear readers, While in the previous article we’vetalked about proxemics, territoriality, and contact to introduce the topic ofspace management across different cultures, this week we’re going toexplore some of thefactors…
Category : Articles 23-04-2020 by Maria Antonietta Marino
Yes, Latinos dream more. When you live in poverty, when your president is imposed upon you, when they kill someone and no one gets indicted, and when only a few get rich, of course you dream more. It's no coincidence that magic realism happens in Latin America, because for us…
Category : Introductions to culture clusters 12-03-2020 by Maria Antonietta Marino
Naim-imbág ti matáy ta malipátanen ngem ti agbiág a maibabaín; (“It's better to be dead and forgotten than to live in shame”) - Tagalog proverb - *** To quote Andrew Quartly, British outsourcing consultant with specialism in Sales and Marketing based in the Philippines, “Outsourcing is an attractive option to all businesses small and…
Category : Articles 09-03-2020 by Maria Antonietta Marino
India lives in several centuries at the same time. - Arundhati Roy, Power Politics - After the Anglo- and the Confucian-Asia cluster, this series about effective global leadership continues with the Southern-Asia cluster. - How important is hierarchy in Indian business culture? - What does the Filipino concept of “Pakisisama” (a term that comes from…
Category : Introductions to culture clusters 04-03-2020 by Maria Antonietta Marino
The superior man is modest in his speech, but exceeds in his actions. - Confucius - The shame-based Confucian-Asia cluster - that includes China, Japan, South Korea, Hong Kong, Singapore and Taiwan - is home to high-context, polychronic cultures, that prefer an indirect communication style (context is more important than words) and that see time as…
Category : Introductions to culture clusters 24-02-2020 by Maria Antonietta Marino
This is the story of America. Everybody's doing what they think they're supposed to do. - Jack Kerouac, On The Road - As anticipated in the previous article , the Globe Project - a study on cross-cultural leadership - groups the societal cultures object of the research into ten major culture clusters,…
Category : Introductions to culture clusters 20-02-2020 by Maria Antonietta Marino
Dear readers, Those of you who’ve been following this blog for the past few months might be already familiar with Hofstede’s framework and with the concept of cultural dimensions (infographics available here): let me now introduce you to Project GLOBE (Global Leadership and Organizational Behavior Effectiveness Research), a study about Leadership…
Category : Introductions to culture clusters 11-02-2020 by Maria Antonietta Marino
Dear readers, This is an example of the messages I occasionally receive through the online form: “Dear Sir/Madam, I am writing to ask if you could please point me in the right direction. I am South American and have a hard time understanding certain personality traits Americans have, especially in the workplace.…
Category : Articles 23-01-2020 by Maria Antonietta Marino
It's dreadful what little things lead people to misunderstand each other. - L.M. Montgomery - In the previous article we’ve briefly explored the theory behind social connections, harmony, consensus in the Confucian-Asian cluster: relationships founded on the principles of Confucianism tend to be characterised by continuity and reciprocation, hierarchy and preservation of…
Category : Articles 15-01-2020 by Maria Antonietta Marino
People will never forget how you made them feel. - Maya Angelou - While Maya Angelou’s quote is universal and likely to resonate with most people regardless of their cultural background, interactions between Westerners and members of Asian cultures may be negatively affected by the poor understanding of “face”, a concept relevant…
Category : Articles 27-12-2019 by Maria Antonietta Marino
"An American girl cleaned the room while her Thai roommate was having breakfast in the dormitory dining hall. When the roommate returned, she became upset, cried, and left the room. Later it became clear that the American girl had placed the Thai girl’s skirt on the pillow portion of the…
Category : Articles 25-11-2019 by Maria Antonietta Marino
It is a mistake to assume that if everybody does his job, it will be all right. The whole system may be in trouble. Quality is everyone’s responsibility. W. Edwards Deming William Edwards Deming , the engineer, statistician and management consultant regarded by many as “the master of continual improvement of quality”,…
Category : Articles 02-07-2019 by Maria Antonietta Marino
Always be careful, as they say, 'Text without context is usually pretext - Ted Mallory - In 1976, anthropologist E.T. Hall developed the iceberg analogy of culture: he theorized that if culture was an iceberg, some of its aspects (above the water line) would be visible and obvious to everyone, while most…
Category : Introductions to cultural dimensions 17-09-2019 by Maria Antonietta Marino
Three o'clock is always too late or too early for anything you want to do - Jean-Paul Sartre - Chronemics is the term that indicates the study of the role and use of time in communication: it includes both individual perceptions about time, and the ways time affects interactions (e.g., punctuality, speed…
Category : Introductions to cultural dimensions 17-09-2019 by Maria Antonietta Marino
Culture hides more than it reveals, and strangely enough what it hides, it hides most effectively from its own participants. - E.T. Hall - *** What do people value the most, a legal document or an informal agreement? Words they can hear/read or the meaning in what is not said? How likely is…
Category : Introductions to cultural dimensions 17-09-2019 by Maria Antonietta Marino
Why should people in one part of the globe have developed collectivist cultures, while others went individualist? The key is how culture is shaped by the way people traditionally made a living, which in turn is shaped by ecology. In East Asia it' s all about rice. Rice requires massive…
Category : Introductions to cultural dimensions 10-09-2019 by Maria Antonietta Marino