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One’s destination is never a place, but a new way of seeing things - 7th Issue
Dear Reader, As anticipated in the fifth newsletter (Jan issue), I’m writing to share some exciting news: “Outside Business Hours” - the section dedicated to culture, society, and travels - is now live. *** “The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.” ― Marcel Proust - *** While…
Category : Mudita's digest 09-04-2021 by Maria Antonietta Marino
The curious case of the Iceberg of Ignorance, an "allegedly" relevant study (or so they say) - 6th Issue
It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts - Sir Arthur Conan Doyle - *** Dear Reader, You might have noticed that lately, I’ve been writing about culture and leadership: while there’s quite a lot of interesting material…
Category : Mudita's digest 09-02-2021 by Maria Antonietta Marino
Outside Business Hours: when business meets culture - Oddities and Curiosities, 5th Issue
One’s destination is never a place, but a new way of seeing things.; - Henry Miller - *** Dear Reader, Before I tell you about Mudita’s plans for 2021, I would like to wish you a Happy New Year! May 2021 bring you joy, good health, success, and plenty of opportunities to learn and grow. Despite the…
Category : Mudita's digest 20-01-2021 by Maria Antonietta Marino
Language, Thought, and Reality - 4th Issue
Language is the most massive and inclusive art we know, a mountainous and anonymous work of unconscious generations. - Edward Sapir - *** Dear Reader, Please allow me to start this fourth issue of "Oddities & Curiosities" with a huge THANK YOU. Since October, when the 3rd issue landed in your inboxes, several exciting milestones have been…
Category : Mudita's digest 03-12-2020 by Maria Antonietta Marino
Time Tracking - Best Practices and Mistakes to Avoid
He who every morning plans the transactions of that day and follows that plan carries a thread that will guide him through the labyrinth of the most busy life. - Victor Hugo - *** Maria ’s intro: The readers who have been visiting this blog over the past few months might have noticed that…
Category : Articles 01-12-2020 by Maria Antonietta Marino
The Role Of Chronemics And Proxemics In Communication - 3rd Issue
"For negotiations or meetings, it is always wise to lure others into your territory, or the territory of your choice. You have your bearings, while they see nothing familiar and are subtly placed on the defensive." - Robert Greene, The 48 Laws of Power - *** Dear Reader, Welcome to the third issue of "Oddities &…
Category : Mudita's digest 08-10-2020 by Maria Antonietta Marino
Time Management Across Different Cultures - 2nd Issue
"Aside from velcro, time is the most mysterious substance in the universe. You can't see it or touch it, yet a plumber can charge you upwards of seventy-five dollars per hour for it, without necessarily fixing anything." - Dave Barry - *** Dear Reader, Welcome to the second issue of "Oddities & Curiosities", Mudita's "no-frills", irregular…
Category : Mudita's digest 21-09-2020 by Maria Antonietta Marino
Oddities and Curiosities - 1st Issue
"Great ideas have the power to shift perception to create value where it didn’t exist before." - Alan Philips - *** Dear Reader, Thank you wholeheartedly for subscribing to Mudita's School, and welcome to the first issue of "Oddities & Curiosities", our "no-frills", irregular newsletter. As some of you may already know, Mudita Consultancy is…
Category : Mudita's digest 20-09-2020 by Maria Antonietta Marino
Buyer Personas and the role of lifestyle, values, and beliefs in market segmentation
If I have a handful of silver it is because I work and my wife works, and we do not, as some do, sit idling over a gambling table or gossiping on doorsteps never swept, letting the fields grow to weeds and our children go half-fed! - Pearl S. Buck…
Category : Articles 03-09-2020 by Maria Antonietta Marino
Gift Giving Etiquette in the Confucian-Asia cluster: the luxury fruit culture
The manner of giving is worth more than the gift. - Pierre Corneille, Le Menteur - *** In a previous article we’ve discussed about the importance of guanxi in Chinese business: as explained by the author (Calipe Chong), guanxi - that literally translates as “relationships” - is to be intended as the “mechanism that provides…
Category : Articles 22-07-2020 by Maria Antonietta Marino
Introducing Mudita Consultancy new features
Those of you who have come to know Mudita well will know that community and communication live at the core of everything we do. This year, we’re looking to put all of you lovely people well and truly ‘on the map’. It’s a pleasure for us to announce that in the…
Category : Articles 08-06-2020 by Maria Antonietta Marino
Crisis Management and the influence of cultural diversity on national responses to emergencies: an East v West comparison
Individuality and freedom are undoubtedly the greatest achievements of modern culture. . . . But we have fallen into the trap of individualism . . . and have lost sight of the relationships between the individual and the social system, between freedom and responsibility. . . . Our young adults—even…
Category : Articles 14-05-2020 by Maria Antonietta Marino
Filipino business ethics and the importance of cultural compatibility in outsourcing
Naim-imbág ti matáy ta malipátanen ngem ti agbiág a maibabaín; (“It's better to be dead and forgotten than to live in shame”) - Tagalog proverb - *** To quote Andrew Quartly, British outsourcing consultant with specialism in Sales and Marketing based in the Philippines, “Outsourcing is an attractive option to all businesses small and…
Category : Articles 09-03-2020 by Maria Antonietta Marino
Global business and the reasons why we need to talk about race in the workplace
Maria’s intro: Dear readers, Those who’ve visited the blog in the past few days might have noticed that a new section - Introductions to Culture Clusters - is now live: while this isn’t strictly a blog about Diversity & Inclusion, we cannot have meaningful and stimulating conversations about global business and national…
Category : Articles 13-02-2020 by Mildred Talabi
Social and business connections in China: an insider’s perspective on guanxi
Maria’s intro: The visitors who have been reading this blog over the past few months, by now might have a good understanding of what makes the “Eastern” and the “Western” approaches to business so different from each other. One of those factors - perhaps the most important one - is the concept…
Category : Articles 06-02-2020 by Calipe Chong
Global business networking and the hidden dangers of LinkedIn
1. Ethical concerns as a small (unverified) business owner LinkedIn - “the world’s largest professional network”, boasts over “660+ million users in more than 200 countries and territories worldwide”, has the mission to “connect the world’s professionals to make them more productive and successful” and the vision to “create economic opportunity…
Category : Articles 03-02-2020 by Maria Antonietta Marino
#AskMudita Current topic: Main cultural differences between Latin- and North America
Dear readers, This is an example of the messages I occasionally receive through the online form: “Dear Sir/Madam, I am writing to ask if you could please point me in the right direction. I am South American and have a hard time understanding certain personality traits Americans have, especially in the workplace.…
Category : Articles 23-01-2020 by Maria Antonietta Marino
I/II. Social connections, harmony, consensus: Confucian beliefs and business culture in China, Japan and Korea
Fundamentally, Japanese culture is based on rice farming. Rice farming requires a lot of water, and water must be shared evenly by everyone. Planting rice also required teams of people walking from row to row, as the same speed. And all of this has meant that uniqueness had to be…
Category : Articles 03-01-2020 by Maria Antonietta Marino
"Giving and losing "face": honour, social reputation and networking in Asian countries"
People will never forget how you made them feel. - Maya Angelou - While Maya Angelou’s quote is universal and likely to resonate with most people regardless of their cultural background, interactions between Westerners and members of Asian cultures may be negatively affected by the poor understanding of “face”, a concept relevant…
Category : Articles 27-12-2019 by Maria Antonietta Marino
A seat at the African-American table: how social eating connects a community
Article written by Tiffani Rozier: The dining table is a sacred space within the African American community. As with all cultures, the African American family table is a space to share, grieve, and celebrate, but upon closer inspection, you discover a more important story to tell. The practice of gathering to break…
Category : Articles 10-11-2019 by Tiffani Rozier
Food, values and entrepreneurship in diaspora communities
How a people eats is one of the most powerful ways they have to express, and preserve, their cultural identity...To make food choices more scientific is to empty them of their ethnic content and history (Michael Pollan - In Defense of Food: An Eater's Manifesto) What sort of information can we gather…
Category : Articles 06-11-2019 by Maria Antonietta Marino
How cultural awareness – or lack thereof – can make or break your global project
How many of us can genuinely claim to be aware of the main cultural differences that may sink a globally managed project? According to the results of a survey carried out by the NOA (National Outsourcing Association) and the Kingston Business School in 2009/2010 on the impact of both national and organisational culture…
Category : Articles 20-06-2019 by Maria Antonietta Marino